Candidates should e-mail the FLDOH at a at or call is not a single “set” passing score. FLDOH will then update Prometric’s records to ensure that our systems are in sync. name change or correction, SSN change, address change, change to a health history answer, etc.), the candidate will need to contact the FLDOH, not Prometric, in order to have those items updated. If any changes need to be made after an application is complete (i.e.Prior to receiving that e-mail, candidates should contact Prometric with any questions or concerns regarding their application at 888.277.3500. At that time, the application has been transmitted to the DOH. You will receive a status e-mail showing your application as complete in Prometric’s system. ![]() Candidates should make sure that applications are complete upon submission to Prometric. As of March 23, if candidate applications are incomplete for any reason (including payment), candidate applications will not move forward in the process. What does this mean? Currently, Prometric transmits all applications (whether they are complete or not) to the FLDOH.
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